Effective Date: [15 Nov 2025]
Mascot Care Pty Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website or engage with our services.
1. Collection of Personal Information
We may collect personal information including but not limited to:
- Name, email, phone number, and address
- NDIS participant details (if relevant)
- Information provided through contact forms or inquiries
- Cookies and website usage data
We only collect personal information necessary to provide our services or respond to your inquiries.
2. Use of Personal Information
Your personal information may be used to:
- Respond to inquiries or requests
- Provide NDIS services and support
- Send updates, newsletters, or promotional materials (if you consent)
- Comply with legal obligations and regulatory requirements
3. Disclosure of Personal Information
We will not share your personal information with third parties without your consent, except:
- When required by law
- With service providers assisting us in delivering services (under strict confidentiality)
- To comply with NDIS or regulatory requirements
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
5. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary. Please contact us at:
📧 Email: info@mascotcare.com.au
📞 Phone: N/A
6. Cookies and Website Analytics
Our website may use cookies to improve user experience and collect anonymous website usage data. You may disable cookies in your browser settings.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us
If you have questions or concerns about your privacy, please contact:
Mascot Care Pty Ltd
📧 Email: [info@mascotcare.com.au]
📞 Phone: [N/A]
🌐 Website: [www.mascotcare.com.au]